For inquiries, you can e-mail us using the form below. Alternatively, you can use our live chat or by phone. We normally reply most of the messages in few hours on Mon to Sat. Please take note there may be delayed response on Sunday.
Due to challenges related to Covid-19, receipt of your order may take a little longer than normal, but we guarantee that the orders will be delivered or we will give your money back.
Please allow a few days for the tracking status to be available. This is because we have to send out the packages to 3rd party warehouse before it is sent to the respective postal carriers.
[Important] Please contact us after the estimated delivery time (Refer to Shipping Policy) if you do not receive the parcel. If your parcel is missing, we will replace/refund you after our investigation.
Track Your Package: Click Here
Our Shipping Policy: Click Here
Our Refund Policy: Click Here
Our Customer Service Contact Information:
Phone: +1 202 6979152 (Roselle) US/CA
Phone: +1 202 6009679 (Arlyn) AU/NZ
Mailing Address: MYC Media Private Limited, 8 BURN ROAD, #04-04 TRIVEX, SINGAPORE 369977