Contact Us – My Premium-Gift
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Contact Us

Contact Us

For inquiries, you can e-mail us using the form below. We normally reply most of the messages in few hours even during weekend and holidays.

Due to challenges related to Covid-19, receipt of your order may take a little longer than normal, but we guarantee that the orders will be delivered or money back. Kindly trust us and be patient as all essential employees (at our warehouse, DHL, USPS, UPS, Canada Post and the US Postal Service) are working very hard and doing their best to get packages to our customers during these difficult times!

Due to these delays we have experienced an overwhelming amount of emails and chats. We kindly ask for your patience and trust us that your order will be delivered. Once your order has been shipped you will receive an email with all your tracking information.

For those with USPS, UPS and DHL tracking number. Please allow a few days for the tracking status to be available. This is because we have to send out the packages to 3rd party warehouse before it is sent to the respective postal carriers.

 

To Track Your Package: Click Here Or Here(YDH Express)

Our Shipping Policy: Click Here

Our Refund Policy: Click Here

 

Our Contact Information:
Phone: +1 855 2241959
E-Mail: sales(a)my-premiumgifts.com
Mailing Address: MYC Media Private Limited, 8 BURN ROAD, #04-04 TRIVEX, SINGAPORE 369977

 

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