Frequently Asked Question
1: Why buy from My Premium Gifts?
- PRICE advantage because we manufacture all our fitness tracker in our factory
- Continuous improvement on watches quality and performance
- We have stocks for replacement and warranty
2: Are you selling MPG Premier Watch 5.0 in any other stores?
MPG Premier Watch 5.0 is only available on mypremiumgifts.com and mpgpremier.com. It is not available in any other stores online. So please beware of counterfeited products.
3: : How to sync and use the MPG Premier Watch 5.0?
Use a smartphone to scan the QR code provided in the user manual to download and install "FitCloudPro". It is also available to install via Google Play or Apple Store.
Please refer to this youtube video for more detailed instructions
For instruction manual please click here
4: What are the support languages for MPG Premier Watch 5.0?
This smart watch supports Chinese, English, German, Russian, Spanish, Portuguese, French, Japanese, Italian, Polish, Vietnamese.
5: How do I adjust the date and time of MPG Premier Watch 5.0?
The date and time of this watch will automatically sync with your phone when you do the pairing. Please refer to the instruction manual or video provided above.
6 : What is the minimum requirement for pairing MPG Premier Watch to your phone?
Android 4.4 or above, IOS8.2 or above